Question 1

Where does Effing Trade Skincare ship?

Accepted Answer

We currently ship to the US and Canada.

Question 2

How long will it take to get my order?

Accepted Answer

Standard US Shipping (3-8 business days) - FREE.
Expedited US Shipping (3 business days) - $15.
Standard Canada Shipping (1-2 weeks) - $15.
Orders placed after 10 am PST (1 pm EST) will be shipped the following business day. Orders placed during peak periods (Black Friday, Christmas) may take longer to arrive, due to delays with shipping companies.

Question 3

Are receipts included in my order?

Accepted Answer

All of US packages are shipped without any invoices or receipts, just a packing slip. For Canada packages, customs forms require stating the price.

Question 4

How much does shipping cost?

Accepted Answer

Standard US Shipping for orders $25+ (3-8 business days) - FREE.
Standard US Shipping for orders under $25 (3-8 business days) - $5.
Expedited US Shipping (3 business days) - $15.

Standard Canada Shipping (6-11 business days) - $10 USD. Duties will be charged separated at checkout.

Expedited Canada Shipping (1-3 business days) - $30 USD. Duties will be charged separated at checkout.

International Shipping for all other counties: shipping and duties cost will show up at checkout.

Question 5

Which carriers do you use?

Accepted Answer

We use USPS or Fedex, depending on the size & destination of the order.

Question 6

When is holiday shipping cutoff?

Accepted Answer

Standard Free US Shipping orders must be placed by Dec 8 to guarantee arrival by Dec 24. While orders will generally arrive much sooner, carriers frequently experience delays due to increased volume over the holidays.

Expedited orders must be placed by Dec 16 to arrive by Dec 24. Express shipping is 2 business days once product is received by the carrier.

We are working harder than Santa's elves to get your order out the same day or next business day. Carriers sometimes experience delays during holidays and winter weather. We (and they!) thank you for your patience.

Canada orders may take 2-4 weeks.

Orders placed after 10 am PST (1 pm EST) will be shipped the following business day. Orders placed during peak periods (Black Friday, Christmas) may take longer to arrive, due to delays with shipping companies.

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